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Prices: Free, $79 per month, $159 per month, plus enterprise optionsĤ. Platforms supported: Twitter, Facebook, Instagram, and YouTube Agora Pulse also allows you to monitor comments on your Facebook and Instagram ads. Its inbox collects all your social media mentions while its listening feature allows you to search for keywords, URL, and handle on Twitter. Agora Pulse Discover what people are really saying about your businessĭescription: Agora Pulse is also an all-in-one social media management tool, which comes with scheduling, monitoring, engagement, and analytics features. Prices (per user): $99 per month, $149 per month, and $249 per monthģ. Platforms supported: Twitter, Facebook, Instagram, LinkedIn, and Google+ With the discovery feature, you can search for particular keywords on Twitter or Instagram (for example when someone mentions your brand without tagging your social media profile). In the Smart Inbox, you’ll get all your social media mentions and messages. Sprout Social has two separate features for social monitoring and engagement. Sprout Social Intelligent, real-time social media monitoring with Sproutĭescription: Similar to Hootsuite, Sprout Social’s monitoring and engagement tools are part of its social media management software. Prices: Free, $19 per month, $99 per month, $499 per month, and enterprise pricingĢ. Platforms supported: Twitter, Facebook, Instagram, LinkedIn, Google+, blogs, forums, and more Furthermore, Hootsuite integrates with more than a hundred apps to help you do more from its dashboard. With Hootsuite, you can set up unlimited streams of social media content based on your mentions, selected keywords, hashtags, or locations. If you were to subscribe to one of their plans, you can also enjoy other features such as scheduling and analytics.

Hootsuite Effectively track topics that matter-then respond quicklyĭescription: Hootsuite’s monitoring tool is part of its entire package of social media management tools. Is it a standalone monitoring tool or is it part of a social media management tool?ġ.

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Does it have a free plan, free trial, or free demo?.

To make it easier for you to compare the tools, I’ve created a spreadsheet with the following information of each social media monitoring tool: Here’s an overview of all the tools in this blog post:Ĭompare the tools easily with this spreadsheet Some gather individual social media mentions and messages while others analyze sets of social media content and trends. They are all great in their own ways and will suit different social media monitoring needs.įor example, some are standalone monitoring tools while others have it as a feature within a social media management tool. The 19 best social media monitoring tools for SMBsĪll the social media monitoring tools listed below are not arranged in any particular order.

Social media monitoring is also sometimes known as social listening. To “listen”, businesses use social media monitoring tools to collect social mentions and track keywords, hashtags, and URLs that they are interested in. Businesses engage in social media monitoring for several reasons, such as to connect with their customers, to provide customer support, to measure their social media reach, or to understand social media trends. Social media monitoring is the process of listening out for social media conversations that are relevant to your brand. Let’s take a look at the 19 best ones for small and medium businesses! What is social media monitoring? There’s likely one that suits your needs. There are even some that let you monitor social media trends and keywords. Some of these tools allow you to monitor multiple social media profiles on the different social media platforms from a single place. Among them are tools built specifically to help you pick out relevant conversations on social media - social media monitoring tools. There’s a great deal of wonderful social media tools out there. If they didn’t, maybe you could search on each social media platform every time you want to find out. If they tagged your social media profile in their posts, you could check your notifications. How do you know if your customers (and potential customers) are talking about you on social media?

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